Finding Medicare too confusing? Talk to a SHIBA volunteer!
Open Enrollment Jumpstart Toolkit
Review your Medicare questions with a SHIBA volunteer. SHIBA (Statewide Health Insurance Benefits Advisors) is a program of the State Office of the Insurance Commissioner’s Consumer Protection Services and Information and Assistance.
SHIBA volunteers provide free, unbiased, and confidential help with Medicare and related health care choices to people of all ages and backgrounds.
Our volunteer advisors can help:
- Assess your Medicare-related health care coverage needs.
- Determine your general eligibility for health care coverage programs.
- Evaluate and compare health insurance plans and programs.
- Provide enrollment help with Medicare.
- Speak with 1-800-MEDICARE on your behalf.
- Make referrals to other agencies and programs.
- Collect and report possible Medicare fraud complaints. Be aware of Medicare fraud.
SHIBA volunteers provide free, confidential, one-on-one help at first-come-first-served walk-in clinics. Our calendar includes our walk-in clinic schedule. You can receive assistance over the phone by calling 1-800-562-6900 or emailing the SHIBA Program at: coastal.shiba@dshs.wa.gov. No one will try to sell you anything because we don’t have anything to sell.
Drop by one of our SHIBA walk-in clinics for 1:1 help with Medicare
Port Townsend Community Center
620 Tyler, Port Townsend
1 p.m. to 3 p.m.
1st and 3rd Tuesdays
Tri-Area Community Center
10 West Valley Rd., Chimacum
10 a.m. to 12 noon
2nd and 4th Tuesdays
Port Angeles Senior Center
328 East 7th St, Port Angeles
10 a.m. to 12 p.m.
2nd and 4th Fridays
Shipley Center
921 E Hammond St, Sequim,
10 a.m. to 12 noon
1st and 3rd Tuesdays
Quilcene Community Center
294952 Hwy 101, Quilcene
10 a.m. to 12 p.m.
4th Wednesday
In Forks, call:
360-374-9496, ext. 2
In Grays Harbor and Pacific Counties, call:
360-532-0520
NOTE: We are volunteers and, although we want to help everyone, we have limited capacity. Our clinics are on a first-come, first-served basis. If you don’t want to wait, or if we’re unable to accommodate you, we recommend calling 1-800-MEDICARE (1-800-633-4227) or the Office of the Insurance Commissioner at 1-800-562-6900.
Medigap/Medicare Supplemental Insurance
Click to learn more about Medigap/Medicare Supplemental Insurance
Are you aware that you need to protect your Medicare card?
Medicare loses $60 billion every year to fraud. That’s $1,000 per person! The cost to all beneficiaries goes up. It also means you may not be able to get the services you need because someone has already claimed them. Fraud might result in identity theft!
Find more information about fraud, waste and abuse here: https://www.insurance.wa.gov/how-identify-and-report-medicare-fraud-and-abuse
Interested in becoming a SHIBA volunteer? Information is available here.